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Accelerate the transition from outdated legacy systems to modern, future-ready data platforms.

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Helps education institutions collect education data intelligently and turn it into concrete actions.

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Enables municipalities to transform complex data into clear insights for better public services, tailored solutions and responsible AI innovation.

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Our structured approach to AI transformation helps you implement AI securely and responsibly in six steps, starting with our free AI Assessment, delivering measurable results.
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Professional Services

Empower knowledge workers with AI

Business service providers face the challenge of improving operational efficiency, protecting margins, retaining talent, and meeting growing customer expectations. Knowledge workers spend a lot of time searching for information, drafting documents, and performing repetitive administrative tasks, which comes at the expense of their productivity.

AI has the potential to radically transform the way professionals find knowledge, develop insights, and communicate with clients. Yet many organizations struggle with governance, data security concerns, fragmented knowledge sources, and uncertainty about how to deploy AI operationally while maintaining quality and compliance.

Macaw helps business service providers create secure, AI-supported work environments. In these environments, knowledge becomes more accessible, processes run more efficiently, and professionals can focus on delivering greater value to their clients.

How we help

  • AI assistants and adoption of Microsoft Copilot

  • Organization-wide knowledge management

  • Intelligent document automation

  • Customer experience platforms

  • Business Process Optimization

  • Data and analytics solutions

  • Cloud Modernization and Cybersecurity

In Practice

Macaw helps its clients succeed in their digital and AI transformations so they can transform their organizations, make them future-proof, and gain a distinctive competitive advantage. Organizations we work with in the Business Services sector include Loyens & Loeff, Newtone, GS1, and Circle8.

GS1 Boosts Employee Productivity with Microsoft Copilot

Macaw developed and facilitated four interactive Copilot sessions for all 90 GS1 employees. This provided them with immediately applicable knowledge to perform their daily tasks more efficiently and quickly, resulting in immediate time savings and a shared foundation for further AI adoption.

View the GS1 case study

Our customers

Our Success Stories

Case - Fuchs
FUCHS
How FUCHS SE Optimizes Its Sales Process and Field Sales Team with an Enterprise GPT AI Agent
FUCHS SE optimized its customer service with Macaw's Enterprise GPT Solution. Discover how AI reduces response time, increases accuracy, and improves customer satisfaction.
Case - FrieslandCampina
FRIESLAND CAMPINA
Macaw is helping FrieslandCampina boost employee productivity with low-code/no-code apps
In addition to growth through innovation, FrieslandCampina places a high priority on employee productivity and job satisfaction. They are constantly exploring ways to improve these. This has led to the development of various apps designed to help employees perform their work more easily and quickly.
Case - GS1
GS1
GS1 Lays the Groundwork for Organization-Wide AI Adoption Through Copilot Workshops
GS1 chose organization-wide Copilot workshops, developed and facilitated by us. The result: immediately applicable knowledge, enthusiastic teams, and a solid foundation for the next step with AI.
Case - Heineken
HEINEKEN
Heineken is rapidly building its digital future with the Power Platform
To maintain its leading position, Heineken needed to work more efficiently through digital innovation. With the help of the Power Platform and Microsoft partner Macaw, employees now do this themselves quickly and in a controlled manner.
Case - Panasonic_No Logo
PANASONIC
Panasonic Improves Efficiency Thanks to Microsoft Fabric
Panasonic made the transition from its internal SAP GPSI (APO/BW) system to a modern, scalable environment based on Microsoft Fabric and Anaplan. Together with Macaw, Panasonic developed a future-proof solution that elevates data integration, transparency, and performance to a higher level.
Case - Daimler Truck
DAIMLER TRUCK
Award-winning Power App Helps Daimler Truck Move Toward a New Corporate Culture
DTR0CKs, an application built on Power Apps that helps managers worldwide bring Daimler Truck’s culture to life.
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